Refund policy

No Returns or Refunds
Due to the nature of our products, we do not offer returns or refunds. We encourage you to carefully review your order before completing your purchase.

Damages and Issues
Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately at info@terravive.life. We will evaluate the issue and work to resolve it promptly.

Exceptions
While we generally do not allow returns, if there is a significant issue with your order, such as receiving the wrong product, please reach out to us. We assess these situations on a case-by-case basis.

Exchanges
We do not offer direct exchanges. If you need a different item, you will need to place a new order.

Contact Us
For any questions or concerns regarding your order, please contact us at info@terravive.life. We're here to help.